- All initials are embroidered in capital letters, if you require lower case please contact us via email 
- We offer two colours of monogramming: Silver and Gold
- We recommend up to three initials only, due to the size of product and font used. However, we are flexible so please contact us if you wish something different.

Delivery & Returns 
- All items are dispatched within 7 days
- Standard delivery is 2-3 days from dispatch time (10 days in total) 
- All items are sent via DPD 
- As items are personalised these are non returnable 
- Any faulty items will be refunded (faulty within first 30 days)